Augusto

Customer service and Technical Support / Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

November 25th, 2024 (today)

Member Since

November 26th, 2023

Profile Description

I have been in the BPO industry for 10 years, gaining vast experience as a strong team player. I learn quickly and am highly adaptable to changes, managing tasks efficiently and in a timely manner. Recently, I have taken on additional administrative tasks and completed Lean Six Sigma Yellow Belt training.

Top Skills

Experience: 5 - 10 years

I love learning new things every day. I have experience troubleshooting complex issues over the phone and have worked with telecommunications, networking, and electrical equipment. I am confident that the skills and knowledge I’ve gained will bring significant value to my next organization.

Experience: 2 - 5 years

I am a well-experienced customer support representative. I can bring significant value to the organization because I understand how crucial this role is and how it can drive positive outcomes to grow the business.

Other Skills

Experience: 2 - 5 years

I've been using email as a mode of communication to touch base with stakeholders. I use email for both internal communication and business-to-business interactions.

Experience: 1 - 2 years

I am proficient in Google Workspace, including Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, and Google Calendar. I have experience leveraging Google Workspace for collaboration and productivity, such as creating shared documents, setting permissions, and integrating with other Google services.

Experience: 6 months - 1 year

I used YouTube to learn web design. I haven't had the chance to use this knowledge professionally, even though I completed courses in HTML, CSS, and JavaScript.

Experience: 2 - 5 years

I can navigate and manage spreadsheets, perform data entry, and format data. I am proficient in using basic formulas and functions, as well as organizing data effectively.

Basic Information

Age
39
Gender
Male
Website
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Address
Naic, Cavite
Tests Taken
IQ
Score:  112
DISC
Dominance: 11%
Influence: 9%
Steadiness: 35%
Compliance: 45%
English
C2(Advanced/Mastery)
Government ID
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