Experienced in short-term rental management, I handle guest inquiries, bookings, and property scheduling with precision. I coordinate with vendors to ensure properties are guest-ready, maintain clear communication to resolve guest concerns, and drive occupancy through effective social media marketing and community engagement. Organized, detail-oriented, and dedicated to exceptional guest service, I deliver seamless experiences that lead to satisfied guests and repeat bookings.
Experience: 2 - 5 years
- Respond to inquiries and assist with bookings. - Facilitate smooth guest arrivals and departures. - Address and resolve guest complaints promptly. - Offer precise information about the property. - Keep the calendar updated. - Work with housekeeping and maintenance team. - Collect feedback and maintain accurate records. - Monitor and respond to guest reviews to ensure a high rating. - Ensure adherence to property policies and local regulations.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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