Customer Service Representative

Verified

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 24th, 2024 (4 days ago)

Member Since

November 24th, 2023

Profile Description

With over a year of experience as an email and chat support specialist for a telehealth company, I have developed a strong customer service skillset and familiarity with various communication and support tools. I am proficient in using Kustomer, Zoho, and Zendesk, as well as our company's electronic health record (EHR) system. My experience has allowed me to effectively handle customer inquiries, resolve issues promptly, and provide a positive customer experience. I am also adept at using basic tools such as email, phone, and instant messaging to communicate with customers and ensure their satisfaction. My ability to empathize with customers, maintain a calm and professional demeanor, and communicate effectively has been instrumental in resolving customer concerns and building positive relationships. I am confident that my experience and skills make me a valuable asset to any organization seeking a dedicated and compassionate customer service representative.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

I have one and a half year's worth of experience. I have knowledge in using Kustomer, Zoho, and Zendesk, as well as an electronic health record (EHR) system. I empathize with customers, maintain a calm and professional demeanor, and communicate effectively.