Spencer
Trainer/Customer Service Representatives/Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
March 26th, 2025 (3 days ago)
Member Since
November 24th, 2023
Profile Description
3 years of being a customer-centric call center trainer focused on delivering exceptional customer experiences. With expertise in training needs analysis, program design, and facilitation, I help agents develop the skills and knowledge needed to provide world-class customer service.
In my experience, I've always strived to deliver proactive, tailored, and timely support, making customers consistently feel cared for. I aim for a team-player position in a people-oriented organization where one can maximize the customer service experience in a challenging environment to achieve corporate goals. I trained new hires with less to no experience to assist customers with resolving account and service concerns in 2-month sessions averaging 20 learners per class. Became an assistant manager apprentice handling managerial tasks including initiating team calibration and tracking trainers' monthly completion
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Sales Support » Mobile Service
Experience: 2 - 5 years
Worked as Customer Service Representative and as Trainer in T-Mobile for more than 2 years.
Customer Support » Customer Service
Experience: 2 - 5 years
I worked as a customer service support for 4 years in total. Handling different scope such as Billin, Telco, Sales, and Basic Tech.
Other Skills
Customer Support » Chat Support
Experience: Less than 6 months
Office and Administration » Personal Assistant
Experience: 6 months - 1 year
I worked and an assistent in an Admin office. I handle deliverables which includes Data accomplishments, Liquidations, and Documentation.
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Joaquin, Iloilo
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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