Experienced Customer Service PRO

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

High school diploma

Last Active

December 19th, 2024 (6 days ago)

Member Since

November 22nd, 2023

Profile Description

>Customer Service/ Technical Support
>Chat Support
>Phone Support
>Email Support

Throughout my career, I've had the privilege of serving countless customers and have always aimed to exceed their expectations.
My experience as a customer service agent has given me a deep understanding of customer needs and expectations, which has allowed me to anticipate their needs and provide tailored solutions.
I handle complex customer issues with tact, empathy, and professionalism, ensuring that each customer interaction is a positive and memorable experience. My genuine passion for helping others has allowed me to connect with customers on a personal level and build lasting relationships. So, hire me!

Top Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Phone Support

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 2 - 5 years

Over the past four years, I have honed my expertise in the dynamic and fast-paced environment of the call center industry. My role encompassed diverse responsibilities, including managing telecommunications, streaming services, and retail e-commerce accounts. In the telecommunications sector, I navigated intricate customer queries, providing technical support and ensuring seamless connectivity. Simultaneously, in the realm of streaming services, I engaged with customers to troubleshoot issues, offer subscription assistance, and enhance their overall viewing experience. Additionally, my experience extends to the retail-e-commerce domain, where I excelled in handling a spectrum of customer interactions. From addressing product inquiries to facilitating online transactions, I demonstrated versatility in catering to the unique needs of e-commerce clientele.