Bookkeeper | Social Media Manager | Executive VA

As a seasoned professional in accounts receivable, I excel in managing the end-to-end billing process, from creating accurate billing or sales invoices to maintaining meticulous records of customer payments. Additionally, I proactively engage with customers who have overdue bills, negotiating payment plans to facilitate timely settlements and ensure optimal cash flow for the company. My expertise extends to reconciling tax forms such as the Expanded Withholding Tax form (BIR 2307), ensuring compliance with regulatory requirements and accurate reporting. I am meticulous in documenting payment dates, amounts, and all relevant communication with customers on our system, providing a transparent and organized view of our financial transactions. Furthermore, I am responsible for filing hard copies of sales invoices and delivery receipts for our department's master file, contributing to efficient record-keeping and audit readiness. I also prepare weekly summaries of the team's total collections, offering valuable insights into our financial performance. In addition to my office-based responsibilities, I am willing to travel when needed to personally collect receivables, demonstrating my commitment to ensuring timely payments and maintaining strong customer relationships. With my comprehensive skills and dedication to excellence, I am poised to make a significant impact as an accounts receivable specialist in your organization.

As a bookkeeper, I manage financial records, reconcile accounts, process transactions, prepare financial statements, and ensure compliance with accounting standards and regulations.

As a seasoned professional in customer service, I have a proven track record of managing incoming phone calls with a keen focus on addressing customer inquiries about products and services promptly and accurately. I possess strong skills in identifying and assessing customer needs, allowing me to provide tailored solutions and ensure optimal customer satisfaction. My ability to resolve emerging problems with efficiency and precision has consistently contributed to positive customer experiences. Moreover, I prioritize building sustainable relationships and trust with customer accounts through open and interactive communication, fostering long-term loyalty and repeat business. I am dedicated to advocating for customers' interests and rights, ensuring their concerns are heard and addressed effectively. Additionally, my experience in investigating and troubleshooting issues has equipped me with the skills needed to identify root causes and implement effective solutions swiftly. Overall, my comprehensive skill set in customer service enables me to deliver exceptional support, exceed customer expectations, and contribute positively to business success.

As a professional accounts payable staff member, I handle invoice processing, vendor payments, expense reconciliation, and maintaining accurate financial records for the organization.

As a beginner in social media management, I bring a range of foundational skills to the table, including content creation, graphic design, and video editing. I also have experience with running Facebook ads and am familiar with CRM tools, giving me a solid foundation to create engaging social media campaigns, enhance brand visibility, and analyze data to drive informed decision-making for business growth.

Proficient in chat support, I excel in delivering exceptional customer service by promptly addressing inquiries, resolving issues with accuracy, and ensuring customer satisfaction. I also possess strong communication skills, a keen attention to detail, and the ability to multitask effectively, allowing me to handle multiple chat conversations simultaneously while maintaining a friendly and professional demeanor throughout.

Proficient in office administration, I excel in managing administrative tasks with precision, ensuring smooth operations and efficient workflow in a professional setting. My experience includes coordinating schedules, organizing meetings, maintaining records, and managing office supplies to support a productive work environment. I am also skilled in handling correspondence, preparing reports, and assisting with project management, contributing to the overall success of the office.