Paulin
EXECUTIVE VIRTUAL ASSISTANT | CUSTOMER SERVICE
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.72/hour ($1,182.72/month)
Bachelors degree
Last Active
March 18th, 2025 (yesterday)
Member Since
June 22nd, 2016
Profile Description
JOB HISTORY
• PRAXIS COMPANY LLC
Position: Project Manager
- Developed SOPs to streamline company operations- Researched & onboarded New Contractors/Vendors- Coordinated & scheduled property inspections and endorsed reports to the owner.- Created FB creatives and handled other photo design tasks- Managed utilities by coordinating with companies to activate/deactivate accounts.- Reviewed, organized, & endorsed invoices & estimates from contractors to the owner- Maintained a well-organized system for contractor document- Conducted weekly meetings with the owner to review the previous week's progress and assign new tasks to tea
•
Position: Happy Ambassador / Customer Service Rep.
JAN 2020- APR 2023
- Responded to customer inquiries via
• TRUTHFUL TRADING INC.
Position: Project Manager / Executive Virtual Assistant
OCT 2014 - JAN 2020
- Managed 2 Amazon stores, overseeing inventory, listing, and account health. - Added new product listings on the brand's website, including uploading images and writing descriptions. - Uploaded new articles to the brand’s website. - Handled customer inquiries and complaints via
• COMPANY: BID SHOPPING (Sit-Up Ltd.)
Position: Customer Service Representative
JUL 2012 - SEPT 2014
- Verify customers' orders
- Assist customers with refunds and replacements
- Assist customers in placing a new order
- Up-selling
- Handle Irate customers
WORKING TOOLS
• i5 processor Samsung Laptop 16GB RAM
• i3 processor Desktop (back-up) 8GB RAM
• Converge Fibr Internet Connection - 200mbps
• 50mbps Dito internet (back-up
• Noise-canceling Headset
Top Skills
E-Commerce » Amazon
Experience: 5 - 10 years
I started my work-from-home journey as an Ecommerce Virtual Assistant, specializing in Amazon. Since 2014, I've been helping an Amazon seller manage their two stores. My role involves various tasks such as handling listings, providing customer service, managing feedback, creating cases, restocking inventory, coordinating with suppliers, and ensuring overall store performance.
Professional Services » Management Services » Property Management
Experience: 5 - 10 years
While my current experience is primarily focused on Ecommerce Virtual Assistance, I firmly believe that I can excel in a Property Management role. Many of the tasks involved in both fields share essential skills, such as organization, communication, customer service, and attention to detail. My adaptability, problem-solving abilities, and commitment to delivering top-notch service make me confident in my ability to transition successfully into a Property Management position and leverage my existing skills to excel in this new role.
Customer Support
Experience: 5 - 10 years
I began my career in customer service in 2012 at a prominent call center company in Cebu. Over the years, I gained valuable experience in assisting customers with various aspects of their interactions with our company. This included providing support for our products, processing refunds or replacements, and engaging with customers through phone calls, emails, and chat to ensure they received the assistance they needed. My role extended beyond traditional customer service, as I also worked as an Ecommerce Virtual Assistant, where I continued to handle customer inquiries and ensure their satisfaction with our products and services. Through these roles, I developed strong communication and problem-solving skills, enabling me to effectively address customer needs and contribute to a positive customer experience.
Other Skills
E-Commerce » Etsy
Experience: Less than 6 months
Customer Support » Ecommerce » Ebay
Experience: Less than 6 months
Customer Support » Ecommerce » Shopify
Experience: 5 - 10 years
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- CONSOLACION, CEBU
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 47
- Influence: 19
- Steadiness: 15
- Compliance: 19
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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