Email and Chat Support Specialist, Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 4th, 2025 (5 days ago)

Member Since

November 19th, 2023

Profile Description

Over the course of my 20 years in the BPO sector, I have gained expertise in providing inbound, outbound, and chat-based sales, technical support, and customer care.
For the past ten years, chat and email assistance have been the focus of my work.

Specific Expertise:
- fluent in both verbal and written communication
- critical thinking
- problem solving skills
- knowledgeable in MS Office Excel, Word and Google Docs
-multitasking skills
- Typing skills : 60 WPM

Top Skills

Customer Support » Chat Support

Experience: 5 - 10 years

manages several chats at once while offering sales, technical assistance, and account upkeep. etc.

Customer Support » Customer Service

Experience: 10+ years

more than 15 years of expertise managing inbound and outbound calls for sales, technical support, and customer service via chat. email and phone.

Other Skills

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: San Antonio, Nueva Ecija

Tests Taken: IQ
Score: 132: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”