April
Customer Retention & Customer Service Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
March 21st, 2025 (yesterday)
Member Since
November 8th, 2023
Profile Description
As a Customer Retention and Customer Service Specialist, my skill set revolves around retaining and nurturing customer relationships to ensure long-term loyalty and satisfaction. In summary, I bring a comprehensive skill set to my role as a Retention Specialist, with a strong focus on communication, empathy, problem-solving, and strategic thinking. I am dedicated to building and nurturing customer relationships, implementing effective retention strategies, and staying current with industry best practices, ultimately contributing to the organization's success in retaining valuable customers.
I aspire to be known as a Customer Retention and Customer Service Specialist who is not only proficient in key skills such as communication, empathy, and problem-solving but also as someone who genuinely cares about customer satisfaction. My dedication to building lasting relationships, implementing effective strategies, and staying current with industry trends sets me apart as a valuable asset in customer retention.
Top Skills
Project Management
Experience: 2 - 5 years
Customer Support » Sales Support » Account Retention
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Marketing » Content Creation » Proofreading
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Phone Support
Experience: 5 - 10 years
Office and Administration
Experience: 2 - 5 years
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Minglanilla, Cebu
- Tests Taken
- IQ
- Score: 137
- DISC
- Dominance: 29%
- Influence: 36%
- Steadiness: 19%
- Compliance: 16%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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