Angelica

Angel

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 26th, 2024 (today)

Member Since

November 5th, 2023

Profile Description

I am a results-driven professional with a solid background in client retention, account management, sales, outbound calling, and customer support, including email and chat support.
My career began as a Customer Support Representative, where I provided assistance through calls, emails, and chats, ensuring clients received timely and effective solutions. I then transitioned to outbound calling, where I secured appointments with service providers and handled client needs with professionalism and efficiency.
In my most recent role, I started as a Sales Specialist, addressing client inquiries and building strong relationships. I was later promoted to Account Manager, where I oversaw multiple client accounts, managed social media content and campaigns, and ensured smooth communication and operations. Eventually, I advanced to Retention Manager, focusing on resolving client concerns and persuading them to continue their services, achieving high retention rates.
I excel at problem-solving, clear communication, and building long-lasting relationships. With my reliability, attention to detail, and commitment to delivering excellent service, I am confident in my ability to contribute positively to any team.

Top Skills

Experience: Less than 6 months

I handle calls from clients seeking to cancel their accounts, working to resolve their concerns and retain them by offering tailored solutions that address their needs.

Experience: 1 - 2 years

I manage multiple accounts, ensuring smooth operations of social media platforms. My responsibilities include overseeing content creation, such as graphics, videos, and ads while maintaining clear and timely communication with clients to avoid any lapses.

Experience: Less than 6 months

I specialize in making outbound calls to generate sales and foster positive client relationships. By highlighting the benefits of the company’s services, I effectively demonstrate how they can support and enhance a client’s business.

Other Skills

Basic Information

Age
27
Gender
Female
Website
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Address
Davao City, DAVAO DEL SUR
Tests Taken
IQ
Score:  136
DISC
Dominance: 34%
Influence: 16%
Steadiness: 21%
Compliance: 29%
English
C1(Advanced)
Government ID
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