A seasoned Customer Service / Technical Support Manager that ensures equilibrium between positive customer interaction and agent competency as key factor in customer service
-Computer Hardware and Software trained professional
-IT / ServiceDesk Trained Professional
-Customer Services Trained Professional
-Trained professional in de-escalation and bringing positive customer retention forward
-Above average knowledge in computer hardware and MS-Office Applications
Experience: 2 - 5 years
Been handling payment platform for 5 years
Experience: 10+ years
Have handled business to business and end user technical support account
Experience: 2 - 5 years
My current role is servicing payment platform customers
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