HR |VA| GHL| Marketing Automation | Chatbot (Closebot)

Well versed in using Zapier, Make and CRM Automation tools like Hubspot, ActiveCampaign, Klaviyo and Go High Level to streamline processes and digitize and automate repetitive and time-consuming tasks to help teams focus on more strategic and valuable tasks for the company

• Administered office tasks and ensured smooth day-to-day operations • Managed the CEO's inbox and schedule, fulfilling various admin and research tasks • Scheduled appointments and maintain calendars • Conducted research, collected diverse information, and formatted it into reports and summaries • Processed data and manage Excel spreadsheets and contact lists • Assisted in managing other staff members to ensure the agency's smooth operation and meeting deadlines • Managed agency login access and security

• Utilized ReportGarden, Whatagraph, and TripleWhale for data visualization • Proficient in Data Studio and Looker Studio for creating interactive dashboards • Extracted and manipulated data in Google Sheets using APIs and formulas • Developed time tracking solutions using scripts and formulas

• Managed different internal and client CRM systems like Hubspot and High Level • Handled list and segmentation of leads • Adept at creating sales and lead nurturing flows using CRM automation

• Assisted in developing strategies to streamline processes in planning and task management • Tracked development and progress of tech projects • Coordinated with freelancers and contractors to get updates and make sure deliverables are delivered on time • Created a time tracker using scripts and formulas to track productivity of staff as well as profitability of clients • Managed creation of dropshipping business from conceptualizing, bulding the website to actual launch of the site integrating dropshipping system to Shopify

• Led all aspects of the employment process, from meeting candidates to hiring and implementing effective onboarding plans • Managed leave request and approval workflows • Handled reimbursement and expense tracking • Processed payroll and payables timely and efficiently • Generate client invoices accurately and on time • Liaised with accounting firm to ensure accurate bookkeeping and accounting processes

• Extract data from Ads Manager and other sources using APIs and integrated with different reporting tools

Content Creation and Graphic Design: • Added initial drafts of speech bubbles on penciled pages for creator review • Collaborated with artists and colorists to ensure the timely delivery of comic pages and artwork • Created pin-up artwork from comic pages using Adobe Photoshop or Illustrator • Edited AI-generated images to enhance quality and visual appeal

• Develop no-code app for UGC funnel integrating Airtable and Softr • Assist in developing marketing app using Airtable, ChatGPT and Bubble

Website Management: • Maintained and ensure the proper functioning of multiple WordPress sites • Resolved issues and provided technical support when necessary • Created landing pages for FAQs, rewards, and promotional campaigns • Managed Patreon posts and engaged with Patrons • Created and posted comic page content on WordPress, Patreon, and Disqus platforms • Maintained itch.io page for rewards • Handled the creation of Shopify websites and utilized simple codes for customization