Customer Service Representative

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($500.02/month)

High school diploma

Last Active

November 23rd, 2024 (4 days ago)

Member Since

October 31st, 2023

Profile Description

I am an experienced Virtual Assistant and Customer Service Specialist with over 5 years of expertise in customer support and a year e-commerce management. Skilled in handling customer inquiries, managing online platforms like Shopee, Lazada and Tiktok, and ensuring seamless administrative operations. With strong communication skills, attention to detail, and proficiency in tools like Google Spreadsheets and Canva, I am dedicated to delivering excellent service and helping business grow.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I have 5 years of customer service experience, specializing in assisting clients with bookings, managing inquiries, and providing seamless support to ensure customer satisfaction. My experience includes roles in BPO settings and as a Virtual Assistant, where I handled a wide range of tasks such as resolving customer issues, managing communication channels, and ensuring positive customer experiences. I excel at effective communication, problem-solving, and delivering a high standard of care, with a focus on empathy and responsiveness to meet customer needs.