Janet

Email Correspondence, Chat Support and Project Management

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 24th, 2024 (3 days ago)

Member Since

October 24th, 2023

Profile Description

I am Janet De Leon and have worked as Virtual Assistant to various clients for 14 years already. My experience as Virtual Assistant is mostly Office Administrative Work. Below are my qualifications.

I have worked for 11 years as Virtual Assistant for Different clients mostly Australian Small Business Owners. I am familiar with Microsoft Word, Microsoft Excel, Google Drive, Asana, Basecamp, Teamwork, XERO, Rounded, Zendesk, ClickUP, Tweepi, LinkedIn, Trellis, Slack, Wordpress, and Trello.

I have over 11 years of experience as Customer Service Support / Chat Support for an Article writing company online. My work as a Customer Service Support requires analyzing problems and resolving all client issues and provide customer satisfaction. I also have 9 years of experience as Virtual Assistant for Australian clients, I help them manage their business, doing admin work, replying to clients via email and communicating to their subcontractors.

I have also worked for 9 years as Data Entry Clerk in one of the biggest BPO company here in Cebu City, Philippines.

I have strong organizational skills. I work self-directed and figure things whenever possible. I always find ways to make work easy and systematic. I want a long-term, stable job where I can help you build your business. I have a strong internet connection and can definitely work in different time zone.

You can reach me via chat by IM, email or Skype, and would be glad to set up a convenient time to discuss the application. I will be available 40 hours or more per week.

Top Skills

Experience: 5 - 10 years

I use XERO to send invoices, create bills and reconcile accounts.

Experience: 5 - 10 years

I was a Project Manager for a Web and Mobile solutions company for 9 years. I delegate the work to the developers and also communicate with the client until a project is completed.

Experience: 10+ years

I was a Customer support and Writer's support for an article writing company. I communicate with the client via email and chat. Most of the emails are answering inquiries about the product that we offer, follow-ups on orders, revisions of their articles, refunds, and the turnaround time of their articles. I was also a Writer's support, I helped the writers with extensions of their due dates, payments, approval of their articles, and rejection of articles.

Other Skills

Experience: 10+ years

Proficient in microsoft excel

Experience: 10+ years

Knowledgeable in microsoft word

Experience: 5 - 10 years

I worked as a data entry clerk for 9 years. The job involves formatting, parsing, compiling, and precoding.

Experience: 6 months - 1 year

I can paste blogpost in Wordpress, add images and videos and publish. Also add links on the keywords.

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Use Google Calendar for clients' meeting schedules, invoicing reminders, payment reminders, and team meetings.

Experience: 1 - 2 years

Research certain topics that the client requires.

Basic Information

Age
47
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 46
Influence: 17
Steadiness: 26
Compliance: 11
English
C2(Advanced/Mastery)
Government ID
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