Customer Service/Sales Associate

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

January 15th, 2025 (13 days ago)

Member Since

October 22nd, 2023

Profile Description

Looking to elevate your business and achieve remarkable growth? Hello! My name is Upgrade to see actual info, a versatile professional with a strong background in sales and marketing, and customer relationship, proven to possess knowledge and skills to help clients in achieving their objectives. Here's a little bit about me:
????Graduated Bachelor's Degree in Marketing Management
????4 years experience in Customer Service and Technical Support
????1 year in Sales and Marketing
I would love to help you with the following:
 ? Admin Support and Customer Service: Providing exceptional admin support and customer service through multiple communication channels, including inbound and outbound calls, emails, and chat. Proficient in handling technical support issues, ensuring prompt and effective resolution.  
? Lead Generation: Utilizing advanced tools like CRM software and data analytics to identify high-quality leads. Expertise in email marketing, social media outreach, and SEO techniques to attract and convert potential customers.
? Client Retention: Building and maintaining strong client relationships through regular communication, personalized solutions, and proactive problem-solving. 

? Telemarketing: Proficient in designing persuasive scripts to conduct efficient telemarketing campaigns. Skilled in objection handling and closing sales over the phone to drive revenue growth. 

? Digital Marketing: Expertise in creating and managing PPC campaigns (Google Ads, Facebook Ads), SEO, and SEM strategies. Proficient in using analytics platforms (Google Analytics) to measure and optimize campaign performance. 

? Content Creating: Crafting engaging and SEO-optimized content, including blogs, articles, social media posts, and video scripts. Proficient in content management systems (WordPress, Drupal) and graphic design tools (Adobe Creative Suite). 

? Brand Activation: Developing and executing innovative brand activation strategies, such as experiential marketing, influencer partnerships, and event sponsorships.
With a strong track record in these areas, I’m dedicated to helping businesses grow by delivering results-driven solutions. Let’s collaborate to achieve your business objectives! ????