Jhian

General Virtual Assistant

65 ID PROOF
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Overview

Looking for full-time work (9 hours/day)

at $8.00/hour ($1,584.00/month)

Associates degree

Last Active

February 2nd, 2025 (16 days ago)

Member Since

October 19th, 2023

Profile Description

Drawing from my extensive experience in the Business Process Outsourcing (BPO) industry, I have honed a diverse set of skills that are directly applicable to supporting professionals like you in various aspects of your personal and professional endeavors.Throughout my BPO career, I have collaborated with clients across multiple sectors, including online coaching, real estate investment, marketing, logistics and advertising. This experience has equipped me with the expertise to assist you effectively.
Here are some of the following services I can offer to you and your business:1. Social Media Management : Creating and scheduling content analyzing performance and engaging with the audience.2. Lead Generation : Contacting prospective customers and converting consumers interest into sale. 3.Administrative Support : Performing variety office task like answering calls, schedule meetings and managing files. 
4. Canva Design : Customize lay-outs for presentation, social media graphics and more. 
5. Email Management : Organizing and handling electronic communication for business. 
6. Basic Book-keeping - Maintain business records and financial transactions. 
7. Digital Communication  - Ideating. implementing, and tracking marketing campaigns. 
8. Time Management - Using calendar o To-Do list to be sure that task are done on time. 
9. Adaptability and Learning - Willingness to learn and adjust on any environment
and to learn new skills to meet the demands of clients. 
10. Communication and Customer Service : Providing support to customers before , and after they use the product or service. 
11. Shipment Tracking and Monitoring : From the word itself , tracking , communicating and reporting the status of every shipment. 
12. Technical Proficiency -  Knowledge in performing digital or physical task. 
13. Appointment/ Schedule Setter - Managing clients schedule and future tasks. 
14. Content Review and Quality Assurance - reviewing content to ensure it meets  quality standards and guidelines. 
15. Data Entry - Gathering Data from website and entering it into spreadsheets. 

I am highly skilled, enthusiastic and self-motivated. I believe in hard work and honesty. I am always making a long-term relationship with my clients to ensure that every project become successful. So if you hire me , I can assure you that you will not regret your decision.

Top Skills

Experience: 6 months - 1 year

Answer incoming calls and respond to email correspondence in a fast-paced environment. Display intermediate computer literacy skills and the ability to follow a process/script. Build strong relationships with new and existing customer Process and track orders, and assist clients with transactions and inquiries.

Experience: 1 - 2 years

My ability to employ and modify my course of action in response to changing circumstances.

Experience: 1 - 2 years

My ability to manage my time well has made me a more productive worker. Being punctual means dedicating yourself to finishing the task at hand on time.

Other Skills

Experience: 6 months - 1 year

Assist customers with queries related to their order status, available products, dispatch details, payment details, via Emails and deal with multiple customers at the same time.

Experience: Less than 6 months

Finding new customers, making contact with them over the phone, and setting up a time for a sales professional to return for a follow-up visit—either in person or over the phone.

Basic Information

Age
31
Gender
Female
Website
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Address
Mandaue, Cebu
Tests Taken
IQ
Score:  113
DISC
Dominance: 33%
Influence: 23%
Steadiness: 20%
Compliance: 25%
English
C2(Advanced/Mastery)
Government ID
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