Customer Service, Virtual Assitant

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

March 26th, 2025 (4 days ago)

Member Since

October 18th, 2023

Profile Description

Do you think you have
a lot on your plate right now and you're stressed out in your administrative work which will come first right and there? If the answer is yes, I can help you.
I have been in outsourcing industry for almost 8 years now and my experience consist mainly of customer service
where I have honed client relationship, customer resolution and problem solving. As a result, my expertise
has allowed me to excel
in delivering exceptional customer service ensuring that all
customer service inquiries are solved efficiently and effectively which has resulted in increased customer service satisfaction level.
My approached to customer service is built on a foundation of empathy, patience and attentiveness. I understand
that every customer has unique needs and I strive to ensure that every interaction is tailored to the individual needs of the customer.
In addition, I am also skilled in utilizing
CRM tools and other software application to manage customer interaction and streamline administrative processes. I have a track of record of meeting performance metrics consistently and achieving customer satisfaction feedback ratings.
Ultimately, I am passionate about transforming
customer experiences, and I have a deep commitment to provide
exceptional service.
I believe that my experience, combined with my skills and passion will make me
the ideal candidate as an aspiring virtual assistant with customer service background.