I am experienced in customer service which involves providing
product and services information, answering questions, and resolving
any emerging problems with accuracy and efficiency. I provide
accurate, valid, and complete information by using the right method
or tools. I process orders, forms, applications, and requests and keep
records of customer interactions, transactions, comments, and
complaints.
Skilled in appointment setting role where I play a crucial role in the
sales and marketing operations of many businesses. I identify and
qualify potential leads through cold calling, SMS and
campaigns. Schedule appointments for sales representatives with
potential clients and maintain detailed records of calls made,
appointments set, and client feedback in the CRM (Customer
Relationship Management) system.
Experience: 1 - 2 years
I am experienced in customer service which involves providing product and services information, answering questions, and resolving any emerging problems with accuracy and efficiency. I provide accurate, valid, and complete information by using the right method or tools. I process orders, forms, applications, and requests and keep records of customer interactions, transactions, comments, and complaints.
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