With over four years of dedicated professional experience, I have accumulated valuable insights and expertise from diverse fields, seamlessly integrating this knowledge into my daily work tasks.
As a Customer Service Representative at Concentrix, I sharpened my communication and problem solving skills. Moreover, I honed my ability to handle pressure while assisting customers
With optimistic mindset and positive attitude, I am ready to make a significant impact in any organization.
Experience: 2 - 5 years
As a former call captioner, proofreading is one of the necessary skills needed for efficient work. I read through transcripts, and make needed corrections for precision and comprehensibility of the call.
Experience: 2 - 5 years
Experience: 2 - 5 years
As a call captioner, I transcribed audio into written form real time. I accurately caption spoken words aiding people with hearing disabilities to comprehend conversations easily.
Experience: Less than 6 months
Experience: 2 - 5 years
During my tenure of over three years as a call captioner, my responsibilities included recording call data within our Bug Report. This contains information such as call ID, initiation and termination of call timestamps, occurrences of silence, and any additional complexities encountered during the calls. Furthermore, I diligently incorporated requisite details into our transcripts, enhancing both accuracy and comprehensibility.
Experience: 6 months - 1 year
I worked as a customer service support for eBay UK (M2M/Escalations). I managed diverse cases including order returns, refunds, addressing customer complaints, tracking parcels, and liaising with individuals relevant to the case.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.