Current Employment Status:
Hired Full Time on Jul 28, 2024
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
High school diploma
Last Active
September 22nd, 2024 (5 days ago)
Member Since
October 8th, 2023
Profile Description
Championing a customer-first approach at TDCX, my role as a Support Ambassador revolves around delivering consultative support and actionable insights. The skills honed over my tenure include advanced data analysis and a knack for ensuring high investment returns through superior customer experiences. These competencies stem from my previous experiences, reflecting a steadfast commitment to customer service excellence.
My journey in the support domain is marked by a proactive attitude and a consultative methodology, which has been instrumental in enhancing customer satisfaction and agent performance. With the help of my team, we've elevated the quality of interactions across
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Work:
Personal:
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
Professional Services » Management Services » Property Management
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
Other Skills
Professional Services » Management Services » Finance Management
Experience: 1 - 2 years
Customer Support » Sales Support » Account Retention
Experience: 2 - 5 years
Customer Support » Sales Support » Flight Booking
Experience: 2 - 5 years
Customer Support » Ecommerce » B2B
Experience: 2 - 5 years
Office and Administration » Quality Assurance
Experience: 6 months - 1 year
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 40
- Influence: 20
- Steadiness: 23
- Compliance: 18
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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