Trixia

General Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

January 18th, 2025 (31 days ago)

Member Since

October 6th, 2023

Profile Description

"Hi you can call me "Shang" - I graduated as a Management Accounting also took my DPE for Secondary Education Major in Social Science and a Certified Bookkeeping Holder at the same time . I also worked as a Call Center Agent in Foundever under Financial Account for 2 years and a month.

I've started my journey as a Virtual Assistant way back 2022 , attending trainings and completing my portfolio.

I work based on my commitment to my clients and delivering high-quality services and bringing out the best in your business is my core value.

Reach out to me via onlinejobs.ph now so that we can discuss about your project needs and how I can excellently support you.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

RESPONSIBILITIES - Answer incoming calls from customers and respond to their inquiries and complaints in a professional manner. - Provide accurate and complete information to customers by using the right tools, processes, and procedures. - Resolve customer issues in a timely manner to ensure customer satisfaction. - Handle customer complaints with empathy and provide appropriate solutions to their concerns. - Maintain a high level of professionalism at all times. - Meet performance metrics such as average handle time, quality, and customer satisfaction. - Attend training sessions and team meetings to enhance skills and knowledge. - Update customer information in the database as needed. - Adhere to call center policies and procedures.