Overview
Looking for part-time work (4 hours/day)
at $4.00/hour ($352.00/month)
Bachelors degree
Last Active
February 10th, 2025 (4 days ago)
Member Since
October 5th, 2023
Profile Description
Dedicated customer service representative for 9 years in the BPO industry. Always eager to learn and determined to solve complaints & issues in a one call
Top Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Provides direct answers and resolves customer inqueries through chat.
Customer Support » Customer Service
Experience: 5 - 10 years
Customer service representative in a US based athletic store. Processed replacements or a refund requests for damage/ lost items. Provide compensations for inconvenience to customers. Promoted as a subject matter expert, where I took supervisory calls and negotiates with irate customers. Also promoted as a quality assurance analyst, wherein I evaluate calls to make sure that agents are following the account specific guidelines and protocols to provide great customer service.
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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