Deogracias

Customer Service Representative

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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

High school diploma

Last Active

February 18th, 2025 (2 days ago)

Member Since

October 3rd, 2023

Profile Description

Hello! I’m Upgrade to see actual info, though most people call me Dey. With over 6 years of experience in the BPO industry, I have built a strong foundation in customer service and support, specializing in international accounts across Retail, Travel and Hospitality, Sales, and Healthcare.

Throughout my career as a Customer Service Representative and Subject Matter Expert (SME), I have developed advanced expertise in customer handling, satisfaction, and multichannel support, including phone, chat, and email. Additionally, I am proficient in CRM systems, eCommerce platforms, and various industry-leading tools such as Zendesk, Salesforce, Shopify, Slack, Microsoft Office, and Google Workspace.

I am always eager to embrace new challenges and growth opportunities. With a strong commitment to excellence and continuous improvement, I am confident that my skills and experience will be a valuable asset to your team. If you're looking for a dedicated professional who strives for success, I’d love to connect and explore how I can contribute to your organization.