Human Resource/ Customer Service/ General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($580.80/month)

Bachelors degree

Last Active

December 4th, 2024 (8 days ago)

Member Since

September 29th, 2023

Profile Description

In my career, I have consistently gained hands-on expertise in managing administrative processes, ensuring smooth customer interactions, and collaborating with teams to resolve challenges. With over three years of professional experience spanning human resources, administration, and customer service, I have successfully navigated the complexities of managing people, processes, and customer relationships.As an HR Officer at Acelogic Computer Solutions, I oversaw the entire hiring process, from sourcing to onboarding, ensuring that the company attracted top talent. I also administered payroll and maintained accurate employee records. Beyond HR, I managed critical administrative tasks, including billing, processing rebate claims, and inventory management, which optimized the company’s operations. My role extended to providing customer service through the company’s Facebook page, where I addressed inquiries and resolved product-related issues. This demonstrated my ability to multitask and deliver results across departments.As a Process Executive at Vasis, I provided voice support as a Customer Service Representative for Papa John's Pizza. I handled inbound calls, gathered verified customer information, and efficiently scheduled carry-out, delivery, and plan-ahead orders. I also addressed complaints and resolved issues promptly. By ensuring accurate customer information and clear communication, I consistently delivered high-quality service and contributed to customer Upgrade to see actual info my role as a Customer Service Agent for ECEnterprise Group, I managed a high volume of customer interactions via chat for Ashley Furniture. I provided precise information about orders, product availability, and services while addressing customer concerns such as returns, cancellations, and damage claims. I also scheduled technician appointments and coordinated with internal teams to ensure timely resolutions. This role sharpened my ability to multitask and maintain high service standards in a fast-paced environment.My diverse experiences from managing payroll and inventory to assisting customers with personalized solutions reflect a strong commitment to adaptability and excellence.With a solid foundation in HR processes, administrative operations, and customer service, I am confident in my ability to bring value to any team by driving operational efficiency, fostering positive customer relationships, and contributing to organizational success.