Heracel

Customer Service, Cold Calling, Inside Sales, Drop Shipping, eCommerce

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

September 18th, 2024 (52 days ago)

Member Since

June 2nd, 2016

Profile Description

Lead generation and cold calling; responsible, patient and dependable customer service representative with 10 years' extensive and diverse experience in the field. Highly skilled in contacting customers to respond to inquiries or unfavorable feedback. Well-versed in resolving customer's grievances or complaints by performing activities such as checking order status, filing reports for missing shipments, replacing merchandise, forwarding refund request or responding to notices from the Better Business Bureau to ensure satisfactory resolution. Comprehensive knowledge of administrative and clerical procedures and programs such as word processing or managing files and record equipped with excellent communication, problem solving and time management skills.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 10+ years

Office and Administration » Data Management

Experience: 10+ years

Other Skills

E-Commerce » Inventory Management

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Experience: 10+ years

Basic Information

Age
44
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  116
DISC
Dominance: 22
Influence: 20
Steadiness: 31
Compliance: 29
English
B2(Upper Intermediate)
Uploaded ID
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