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Throughout my career, I have gained experience working in various customer service roles including both customer-facing ones and internal positions. This has enabled me to develop good communication skills, great problem-solving abilities, and the capacity to diffuse conflicts through online chats, calls as well as
My proficiency level is quite high at:
• Google work space
• Microsoft Suite
• Zendesk
• Fresh
• Gorgias
• Tidio
• Shopify
• Voyado
My duty as a customer service representative is to ensure customers get first class services while at the same time raising their satisfaction levels as much as possible.
Let's connect and hope on a discovery call so we can discuss how I can effectively contribute to your team!
Experience: 2 - 5 years
Experience: 6 months - 1 year
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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