I have 10 years of experience in the BPO sector. I started as a customer service agent, where I developed my problem-solving and client-interaction abilities. I eventually worked my way up to a Team Leader position where I mentored and guided a group of people to meet goals and uphold excellent service level. As a manager, I carried out my journey by supervising operations, putting efficiency strategies into practice, and encouraging team achievement. I recently transitioned to a work-from-home setting as a customer service agent, where I had to adjust to the demands of remote work while still providing top-notch customer service.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.