Catherine

Customer Care, Team Management

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 8th, 2025 (3 days ago)

Member Since

September 24th, 2023

Profile Description

I have 10 years of experience in the BPO sector. I started as a customer service agent, where I developed my problem-solving and client-interaction abilities. I eventually worked my way up to a Team Leader position where I mentored and guided a group of people to meet goals and uphold excellent service level. As a manager, I carried out my journey by supervising operations, putting efficiency strategies into practice, and encouraging team achievement. I recently transitioned to a work-from-home setting as a customer service agent, where I had to adjust to the demands of remote work while still providing top-notch customer service.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: Less than 6 months

Basic Information

Age
34
Gender
Female
Website
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Address
Guihulngan, Negros Oriental
Tests Taken
IQ
Score:  112
DISC
Dominance: 28
Influence: 7
Steadiness: 37
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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