Kristine

Customer Service Representative | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.44/hour ($605.44/month)

Bachelors degree

Last Active

November 8th, 2024 (yesterday)

Member Since

September 17th, 2023

Profile Description

I'm Upgrade to see actual info, "Tin" for short. I'm a college student struggling financially and actively looking for a job. Either full-time or part-time is okay. A former Customer Service Representative transitioning to freelancing to be specific a Virtual Assistant.


Born and raised in Palawan Philippines. I’m the middle child in the family. I love food, clothes, art, beauty, and most especially coffee?. I’m a digital explorer who thrives in the world of pixels and colors. Just like how a painter feels the thrill of a brush against a canvas, I feel the same excitement when I’m editing a photo or designing a template. It’s not just a task for me, it’s a journey where I get to play with elements, adjust hues, and create something that was once just an idea in my mind. Now, let’s talk about how I could  help and why you should hire me as your virtual assistant.


So why Hire me?

1.  I have excellent communication skills, since you’ll need someone to communicate regularly with your customers and other teaUpgrade to see actual infombers as well. You need someone to convey your message professionally, concisely, and kindly while using proper grammar and spelling.

2. Efficient Customer Handling
I have 9 months experience at a Travel Account International call center company as a customer service representative. I have been handling incoming calls in the travel industry. This developed my customer service skills as I was consistently assisting customers over the phone.

3.  Managing time effectively 

since I’ll be managing multiple things from multiple people at a given time so I get my system and calendars in place and will make sure I’ve integrated with my client’s systems as well so that I’ll always follow through and exceed expectations.

4. Proactive.

Point out and seize opportunities. I won’t wait to be asked to do something when I know well that it needs to be done. I can help you save up to 20 hours of your week by offloading your mundane tasks so you can have more leisure time to spend with friends and family.

5. Figuring it all out mentally. 

I’m fully aware that I’ll be asked to do a lot of things most of which I may have never done before. It’s literally my job to go above and beyond. I am committed to providing productive results within time.

By working with me,  I will help you maximize your time, lessen your workload and provide high quality output while maintaining utmost confidentiality. You will also gain a partner who is trustworthy, goal driven, and tech savvy and someone who sees to it that all work is done to the best of my abilities.

Top Skills

Office and Administration » Email Management

Experience: Less than 6 months

I also have basic knowledge on how to handle Email's such as sorting out spam to replying to customers, I’ll make sure your inbox stays neat and tidy.

Customer Support » Customer Service

Experience: 6 months - 1 year

My experience from my former job as a Customer Service Representative has honed my skills in communication, especially in speaking and writing English. It also taught me how to handle different customer emotions and rage. It gave me an opportunity to practice my degree in IT because we also did some computer troubleshooting. Aside from that, I also learned how to use and navigate different software on a computer, such as booking various types of reservations (Hotel, Restaurant, Cars), processing cancellations and refunds. It also improved my personal skills such as time management, multitasking while under pressure, as well as problem-solving. I am very grateful for my previous company and now I would like to step up to a different field of work. I am very excited as well to apply all of this to my next job.

Design » Graphic Design » Canva

Experience: 6 months - 1 year

For me, art is life. It gives color to my dull world. So, whenever I have leisure time, I practice my skills such as painting and sketching. Then, I suddenly found out about this software that gives me an opportunity to practice my graphic design skills. I learned how to create different templates (Invitations, Facebook page covers, Ig post, Posters, Logos, Banners, Flyers, Docs) that could be, or might be, somehow helpful to your business.

Other Skills

Basic Information

Age
26
Gender
Female
Website
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Address
Puerto Princesa City, Palawan
Tests Taken
IQ
Score:  86
DISC
Dominance: 21%
Influence: 24%
Steadiness: 38%
Compliance: 17%
English
C2(Advanced/Mastery)
Uploaded ID
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