Competent in responding to a broad variety of customer inquiries via phone,
Experience: 10+ years
I used to actively listen to customers to understand their needs. In this manner, I could offer the best resolution which made the customer happy and loyal.
Experience: 5 - 10 years
I can communicate effectively and respectfully with people from diverse backgrounds and cultures. I have excellent verbal and written communication skills.
Experience: 5 - 10 years
I work well with others. I collaborate with my team members by delegating tasks, leading by example, and making sure they know I care.
Experience: 5 - 10 years
I listen to understand and not just hear what someone has to say.
Experience: 5 - 10 years
To lessen the team's AHT, best practices was shared to the team. I advised the agents to answer what is asked in a direct manner.
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.