Denice
Customer Service Rep. , Appointment Setter, GVA, Cold Caller
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $4.50/hour ($395.93/month)
High school diploma
Last Active
March 27th, 2025 (4 days ago)
Member Since
August 28th, 2023
Profile Description
A dedicated employee with one year of experience as a Customer Service Representative, I bring a strong foundation in customer service excellence. My tech-savvy nature allows me to quickly adapt to digital tools and systems, enhancing efficiency in managing tasks. I am a dedicated team player, collaborating effectively with colleagues to ensure a seamless customer experience. My goal is to leverage my skills and experience to provide outstanding service to customers.
Top Skills
Marketing » Telemarketing » Inbound Sales
Experience: 6 months - 1 year
As a customer service representative and sales advisor, my role was to provide exceptional customer service while also actively promoting and selling products or services. I interacted with customers through various channels, such as phone, email, chat, or in-person, to address their inquiries, resolve issues, and offer solutions tailored to their needs. I leveraged my product knowledge and communication skills to upsell and cross-sell products, ensuring customers were aware of the full range of offerings that could benefit them. I consistently met or exceeded sales targets while maintaining a high level of customer satisfaction by delivering a friendly and helpful experience. Additionally, I documented customer interactions, processed orders, and provided feedback to improve overall customer service and sales processes.
Real Estate » Cold Calling
Experience: Less than 6 months
-Reaching out to potential prospects or local enterprises to present cost-effective services. Facilitating connections with potential leads or small businesses to introduce budget-friendly services. -Managing appointment scheduling in the event the key decision-maker is unavailable. -Sending informative emails to decision-makers regarding the range of services provided by the company.
Customer Support » Customer Service
Experience: Less than 6 months
-Answering inbound and making outbound calls. -Answer the client’s email and text messages. -Social media management. -Address the client’s inquiries and track orders.
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Naval, Biliran
- Tests Taken
- IQ
- Score: 97
- DISC
- Dominance: 35%
- Influence: 28%
- Steadiness: 25%
- Compliance: 12%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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