Jeanne

Telemarketer/Admin Assistant/Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

November 1st, 2024 (today)

Member Since

May 21st, 2016

Profile Description


Dedicated and highly organized professional with hands-on experience in customer service and sales. Versatile with commendable interpersonal, organizational and multi-tasking. Successful in overcoming new challenges and finding solutions to customer's needs. Excellent ability to work independently or as part of a team. Profound ability to communicate with others as well as to assimilate and understand information in a manner consistent with essential job functions.

Top Skills

Marketing » Telemarketing

Experience: 5 - 10 years

* Make outbound calls to potential customers to pitch products or services, generate leads, and drive sales. * Develop a deep understanding of the products or services offered by the company. * Meet or exceed sales targets and quotas * Build and maintain positive relationships with customers by providing personalized attention, addressing their needs and concerns

Other Skills

Office and Administration » Personal Assistant

Experience: Less than 6 months

* Provide administrative support to the executive, including their calendar, scheduling meetings, arranging travels, handling correspondence, and maintaining files and records. *Organize and maintain confidential information, including sensitive company documents, financial records, and personnel files. *Build and maintain positive relationships with internal and external stakeholders, including clients, employees, and business partners.

Customer Support » Customer Service

Experience: 2 - 5 years

* Promptly address customer inquiries, whether they come through phone calls, emails, live chat, or in-person interactions. Provide accurate information about products, services, policies, or processes. * Assist customers in resolving issues or complaints they may have.

Office and Administration » Quality Assurance

Experience: Less than 6 months

* Call Monitoring: Listen to recorded or live customer interactions to evaluate the quality of service provided * Performance Evaluation: Assess agent performance based on quality metrics, such as call handling time, customer satisfaction and adherence to quality standards. Provide constructive feedback and coaching to agents to help them improve their performance.

Basic Information

Age
33
Gender
Female
Website
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Address
Silang, Cavite
Tests Taken
IQ
Score:  125
DISC
Dominance: 37%
Influence: 14%
Steadiness: 28%
Compliance: 21%
English
C2(Advanced/Mastery)
Uploaded ID
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