Quality Coach | Virtual Assistant | Social Media

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 17th, 2025 (3 days ago)

Member Since

August 24th, 2023

Profile Description

• Evaluate data and documents from agent’s tasks and performance.
•Participate and contribute to company projects and developmental
meetings.
•Monitor agent quality performance on a daily, weekly, and monthly basis.
•Conduct task audits and provide written and verbal
feedback to agents.
•Ensure consistent application of the quality process/system.
•Attend and/Facilitate Client Calibration or monitoring sessions.
•Facilitate quality Training and/or initiatives.
•Creating weekly performance report of the whole market.

Top Skills

Marketing » Social Media Management

Experience: 1 - 2 years

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Real Estate » Analysis

Experience: 6 months - 1 year

Other Skills

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mabalacat City, Pampanga

Tests Taken: IQ
Score: 92: DISC
Dominance: 30%
Influence: 16%
Steadiness: 41%
Compliance: 14%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”