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I have been a billing and sales agent for AT&T for more than a year, and I have been promoted to a level 2 agent(senior agent) for consistently hitting targets for customer satisfaction, sales, attendance, and overall performance.Prior to working for an AT&T call center I was working as a Chef (chef de partie) for a hotel's Hot, cold, and pastry kitchens. Due to a personal loss in the family I had to leave my work in an office in the city to attend to things at home.I would be ve

I've been with customer service for 3 years, working directly at one of the biggest retail companies in the United States of America, Amazon. My focus is to protect Amazon from potential abusive customers. However, I also assist the customer with their general concerns; for example, helping them to purchase an item on the Amazon marketplace and creating a return mailing label for the items that they want to return (e.g., damaged/defective). I am also responsible for processing their refund for t

Experience 5 years – Content Moderator/Platform Experience Analyst 3 years – Workforce Management Analyst Promoted to Junior Team Lead – Workforce Management (RTA) Skills Excel and Google Sheets – Reporting and automation Power BI and Tableau – Dashboard creation and data visualization Workforce Management Tools – Scheduling and real-time monitoring Process Optimization – Identifying and improving workflows Data Analysis – Organizing and interpreting data for insights KPI Monitoring – T

Microsoft OfficeData EntryMarket ResearchProduct ResearchWritten ContentSocial Media ManagementOnline ResearchManaging and Updating Spreadsheets and Database Lead Generation Financial Analysis

I specialize in providing top-notch customer service and technical support, ensuring seamless experiences for clients and businesses. With a strong background in information and data analysis, I help companies make informed decisions by gathering, organizing, and interpreting data effectively.My expertise includes:1. Customer support via chat, email, and phone2. Troubleshooting technical issues3. Dat

Professional with 9+ years of experience spanning across Planning, Pricing, Strategy, and BI. In previous roles, did in-depth analyses on profitability models to identify areas for cost optimization and revenue maximization. Also created several complex MS Excel models (forecasting, cost-benefit, resource planning, variance analyses) and reports/dashboards. Very skilled also in revenue management with 6 years of experience in Pricing. Industries I have worked in include

Dynamic and accomplished professional with a multifaceted skill set spanning MS Office applications, scientific research, and data analysis. Proficient in the MS Office Suite, with advanced skills in Word, Excel, and PowerPoint, leveraging these tools to streamline workflows and enhance productivity. Published author with a portfolio of peer-reviewed articles in esteemed scientific journals. Notably experienced in data analysis and research methodologies, adept at experimental design, data colle

Possessing strong organizational and time-management skills, I excel at streamlining workflows, prioritizing tasks effectively, and meeting deadlines consistently. I am adept at managing paperwork with accuracy and efficiency, ensuring all documentation is properly filed and readily accessible. I am a strong communicator with excellent interpersonal skills, enabling me to build and maintain positive relationships with clients, colleagues, and stakeholders. I am dedicated to providing exceptional

I am a highly talented accounting professional with demonstrated experience in the reporting, analysis, and management of general accounting functions. I am a fast learner and apply new technology in the process of accurate calculations. I am strong driven team player and I am proficient in Quickbooks.