As a General Virtual Assistant and Sales/Marketing VA, I bring a wealth of expertise rooted in my successful career as an Online Insurance VA, Unit Manager, and a professional with 8 years in the maritime industry. My career journey has shaped me into a results-driven, detail-oriented, and client-centered professional who thrives on delivering exceptional outcomes for individuals and businesses. I am an extraordinary person who goes above and beyond to exceed expectations, ensuring that clients and teams achieve their goals efficiently and effectively.
1. Administrative Support and Coordination
-Efficiently manage schedules,
-Handle documentation processes, including compliance with legal and professional standards, inspired by years of maritime experience in managing crew licenses, visas, and certifications.
-Maintain and organize data in CRM tools (e.g., HubSpot), ensuring accurate and up-to-date client records.
2. Sales and Marketing Assistance
-Develop and implement sales strategies honed from 9+ years as an Online Insurance Advisor, contributing to consistent growth in client portfolios.
-Create compelling marketing materials, leveraging a deep understanding of sales psychology and client behavior.
-Execute lead generation campaigns and follow-up strategies, ensuring high conversion rates and client retention.
-Support digital marketing efforts, including
3. Client Engagement and Relationship Building
-Build trust and long-term relationships with clients, showcasing a proven track record of loyalty and personalized service.
-Provide tailored solutions based on a thorough understanding of client needs, ensuring satisfaction and success.
-Assist in onboarding new clients and maintaining open lines of communication to address concerns proactively.
4. Leadership and Team Support
-Lead, coach, and mentor teams to reach sales targets, as demonstrated during my tenure as a Unit Manager.
-Organize and conduct training programs that inspire peak performance among tea
-Foster collaboration within teams and ensure alignment with company goals and values.
5. Strategic Planning and Problem-Solving
-Apply strategic thinking to optimize processes and enhance operational efficiency, drawing from maritime operations expertise.
-Anticipate challenges and implement proactive solutions to ensure smooth workflows.
Key Strengths:
Extra-Ordinary Leadership
-Proven ability to inspire, coach, and empower teams to achieve their full potential while meeting and exceeding goals.
Client-Focused Approach
-Passionate about delivering value to clients, building lasting partnerships, and consistently exceeding expectations.
Versatility Across Industries
-Unique expertise in combining maritime operational precision with insurance sales strategies, ensuring a competitive edge.
Results-Driven Performer
-Consistently achieved top-tier results in both team leadership and individual sales performance.
Tech-Savvy Problem Solver
-Proficient in CRM tools , digital marketing platforms, and virtual assistant software, ensuring efficient workflows.
Exceptional Communication
-A skilled communicator who listens actively, conveys ideas clearly, and resolves concerns promptly to maintain client trust.
Unmatched Work Ethic
-Known for being a dedicated, reliable, and proactive professional who thrives on delivering excellence every step of the way.
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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