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Experienced in Remote Customer Service for 4+ Years
Attention to Detail
Strong PC skills
XERO
-Bank Reconciliation
-Catch Up Bookkeeping
-Setting up Xero account
-Monthly Bookkeeping
-Uploading bank transaction
-Bank Categorization
-Creating Sales Invoices and managing A/R
Freshbooks
-Bank Reconciliation
-Setting up FreshBooks account
-Creating Sales Invoices
Microsoft 365 Apps
-Designer
-Forms
-Lists
-Loop
-To Do
-Word
-Excel
-PowerPoint
-OneDrive
-Clipchamp
-Outlook
OTHER TOOLS AND SOFTWARE
-QuickBooks
-Chat GPT
-Canva
-3cx
-Slack
-Loom
-Anydesk
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Over the past six years, I have developed strong and effective customer service skills through hands-on experience in various roles. I excel in interpersonal communication, ensuring that customers feel valued and heard. My ability to empathize and understand their needs has resulted in consistently positive feedback and increased customer satisfaction.
Experience: Less than 6 months
Experience: Less than 6 months
After enrolling in an online bookkeeping course that includes real-world cases, I learned how to update and upload a chart of accounts, upload bank transactions, reconcile accounts, and categorize transactions.
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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