Fiona
Property Manager - Airbnb | Customer Experience Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $10.00/hour ($1,760.00/month)
Bachelors degree
Last Active
November 22nd, 2024 (today)
Member Since
May 7th, 2016
Profile Description
With over 16 years of extensive experience in the Business Process Outsourcing (BPO) industry, I bring a proven track record of excellence and leadership. For more than 6 years, I have specialized in managing Airbnb accounts, adeptly handling everything from guest communication, bookings, and property management to operational oversight. My expertise spans both entry-level and managerial roles, allowing me to understand and excel at every layer of service delivery and team management. I am dedicated to driving exceptional client satisfaction, optimizing operational efficiency, and fostering collaborative, results-driven teams.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Been part of a Travel Account for 6 years and 4 months and that is a combination with an Email and Voice and with a Team Lead Role for a year now.
Customer Support » Customer Service
Experience: 10+ years
Started working in BPO in 2008 up to the present.
Office and Administration » Communication
Experience: 10+ years
Joined BPO industry in 2008 up to the present.
Other Skills
Basic Information
- Age
- 43
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City, Manila
- Tests Taken
- IQ
- Score: 125
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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