Melmar

Customer Service Representative | Graphics & Video Editor

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Overview

Looking for part-time work (4 hours/day)

at $4.88/hour ($429.44/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

September 9th, 2024 (8 days ago)

Member Since

August 4th, 2023

Profile Description

Hi! My Name is Upgrade to see actual info you can call me "Mar" an Experienced and versatile professional offering expertise in customer service, graphics and video editing, as well as technical support and subject matter knowledge. As a Customer Service Representative, I possess exceptional communication skills and the ability to effectively resolve customer inquiries and concerns. My strong problem-solving abilities ensure that I am able to provide quick and accurate solutions, ensuring customer satisfaction.

In addition to my customer service skills, I also excel in graphics and video editing. With a keen eye for design and an artistic touch, I am proficient in creating visually stunning graphics and videos that effectively convey the intended message. I am skilled in using various software and tools, such as Adobe Photoshop, Illustrator, Premiere Pro, and After Effects, allowing me to effectively bring concepts to life.

Moreover, my technical support background enhances my ability to troubleshoot and resolve technical issues customers may face. Having served as a subject matter expert, I possess in-depth knowledge of technical products and services, enabling me to provide comprehensive support to users.

With a passion for helping customers, paired with my creative skills and technical expertise, I am the ideal candidate to fulfill the role of Customer Service Representative, Graphics & Video Editor, and Technical Support & Subject Matter Expert. I strive to deliver exceptional service, produce high-quality content, and provide expert assistance to ensure customer satisfaction and maintain positive relationships.

Top Skills

Design » Graphic Design

Experience: 2 - 5 years

Customer Support

Experience: 5 - 10 years

I have more than 5 years of experience working in the BPO sector as a customer service, technical support, and sales representative for US and UK customers and projects. I have worked in the BPO sector for 5 years, serving as a Team Lead, Auditor, Evaluator, and Reports Analyst.

Customer Support » Technical Support

Experience: 2 - 5 years

I have more than 5 years of experience working in the BPO sector as a customer service, technical support, and sales representative for US and UK customers and projects. I have worked in the BPO sector for 5 years, serving as a Team Lead, Auditor, Evaluator, and Reports Analyst.

Other Skills

Project Management

Experience: Less than 6 months

Video Editing

Experience: 1 - 2 years

Office and Administration » Microsoft Excel

Experience: 6 months - 1 year

Office and Administration » Microsoft Power Point

Experience: 2 - 5 years

Design » Web Design & Page Layout

Experience: Less than 6 months

Design » Thumbnail & Social Media Design

Experience: Less than 6 months

Audio Editing

Experience: Less than 6 months

Office and Administration » Data Analytics

Experience: Less than 6 months

Office and Administration » Microsoft Word

Experience: 2 - 5 years

Software

Experience: Less than 6 months

Web Programming

Experience: Less than 6 months

Cloud Services » Google Cloud » Networking

Experience: Less than 6 months

Basic Information

Age
28
Gender
Male
Website
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Address
Tuburan, Cebu
Tests Taken
IQ
Score:  96
English
B2(Upper Intermediate)
Uploaded ID
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