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IT expert such as.. Technical skills(operating Systems,Networking, Hardware support, Software Trouble shooting, Active directory, Virtualization) Problem solving and Troubleshooting, Software and Ticketing systems, Customer service and Communication, Knowledge Management, Collaboration and Team Work, Time Management, Backup and Recovery, Remote support tools, scripting and Automation, cloud services etc..
Resolving Deep Technical Problem, Communicate clearly and professionally, be a team player, Document solution and share Knowledge and exceed expectations.