Customer Service PRO | Virtual Assistant | Ecommerce 

Overview

Looking for full-time work (8 hours/day)

at $4.40/hour ($774.40/month)

Bachelors degree

Last Active

January 14th, 2025 (5 days ago)

Member Since

August 3rd, 2023

Profile Description

Looking for someone who excels in Customer Service and Virtual Assistance, thrives in a team, and values integrity? Your search ends here!

With two years of experience in customer service, I’ve mastered delivering exceptional experiences by handling concerns with empathy and precision, ensuring every customer feels valued and supported. 

I’m not just a freelancer—I’m passionate about helping others, going above and beyond to exceed expectations. With extensive experience in customer service, CRM tools, and handling emails and calls, I ensure every customer leaves happy and satisfied. 

Here’s what I bring to the table:

Customer Service Excellence – Proven track record of delivering exceptional support, fostering satisfaction and loyalty.
Technical Expertise – Skilled in troubleshooting and resolving issues to minimize downtime.
Problem-Solving Mindset – Quick to identify challenges and implement efficient solutions.
Data Collection & Research – Expert in gathering and analyzing data for informed decisions.
Order Processing & Data Entry – Accurate and efficient in managing orders and handling data with precision.
Clear Communication – Strong communicator across email, phone, and in-person interactions.
Organizational Skills – Highly organized, prioritizing and completing tasks accurately under pressure.

Educational Background:
Bachelor's in Business Administration – Major in Financial Management, equipping me with strong financial analysis and organizational skills.

Tech Proficiencies:
CRM, C360, GeoLink,
 Torch
Five9
Avaya
Mattermost
Microsoft Excel, Word, PowerPoint, and Outlook
Google Workspace/Suite Apps
Canva and ChatGPT
Shopify

Social Media & Communication Platforms:<8efe80624d780eba0c6493ec45140364>Facebook, Instagram, TikTok, YouTube – Active on major social media platforms for effective communication and engagement.
LinkedIn, WhatsApp, Skype, Zoom, Telegram, Viber – Proficient in using various tools for networking and virtual meetings.

Cheers,
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