Marilyn

50 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Associates degree

Last Active

December 18th, 2024 (today)

Member Since

July 27th, 2023

Profile Description

Hi! Thank you for dropping by!
My name is Upgrade to see actual info, I am experienced Email support, customer support, and experienced as customer service handling inbound and outbound call.

I was one of the top agents and the best in providing satisfactory service for this type of job.
I am dedicated, hard-working, and a fast learner. I am always willing to learn new
things and improve my performance. I strive for a positive workplace, but I can
also work under pressure.


My experiences and skills are in the following fields:
?Customer Engagement
?Customer Support
?Social Customer Service
?Customer Service
?Answering Product questions
?Customer Care
?Virtual Assistance
?Refund Processing
?Order Tracking


Video/ Photo Editing and Scheduling:
?Canva Pro
?Capcut
?Business Suite
?Hootsuite

For Files:
?MS Word
?MS Excel
?MS Powerpoint
?Google Drive
?Google Spreadsheet

CRM's
?Zendesk
?Click Funnels
?Sellnamics
?Upgrade to see actual info

Soft Phones:
?Five9
?AvayaOnex
?Max

If my skills are qualified for any position, I am just one message away.
Thank you.

Top Skills

Customer Support Experienced in providing excellent customer service through effective communication, problem-solving, and empathetic interaction. Skilled in resolving inquiries, managing complaints, and ensuring customer satisfaction across various channels.

Experience: Less than 6 months

General Virtual Assistant: 1. Data Entry, Calendar Management, Email Management, Customer Service, Research, Travel Booking, Social Media Management, Project Coordination, Task Scheduling, Google Workspace 2. Inbox Management, Scheduling, Microsoft Office, Client Relations, Social Media Posting, CRM, Admin Support, Document Creation, Basic Accounting, Canva 3. Administrative Support, Research, Data Organization, Email Filtering, Client Onboarding, File Management, Task Prioritization, Slack, Trello, Asana 4. Research, Google Docs, Customer Support, Event Planning, Calendar Setup, Data Gathering, Project Assistance, Client Follow-up, Canva Design, Zoom Coordination 5. CRM Management, Email Communication, Scheduling Software, Google Calendar, Microsoft Teams, Process Documentation, Workflow Management, Meeting Coordination, Spreadsheet Creation, Canva

Other Skills

Experience: Less than 6 months

Calendar Management Skilled in organizing and maintaining schedules, coordinating appointments, and managing deadlines to ensure efficient time management and productivity.

Experience: Less than 6 months

Email Marketing Proficient in creating and managing targeted email campaigns to engage audiences, drive conversions, and nurture customer relationships. Familiar with tools like Gmail, Outlook and similar platforms.

Basic Information

Age
27
Gender
Female
Website
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Address
Tungawan, Zamboanga Sibugay
Tests Taken
IQ
Score:  109
DISC
Dominance: 39%
Influence: 15%
Steadiness: 17%
Compliance: 29%
English
C1(Advanced)
Government ID
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