Ecommerce Operations and Technical Specialist

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

December 22nd, 2024 (yesterday)

Member Since

July 24th, 2023

Profile Description

Results-driven professional with expertise in e-commerce fraud investigation, operational support, and technical integration. Proven ability to implement efficient processes and tools that enhance productivity and compliance.


E-commerce Fraud Mitigation: 
Successfully investigated and resolved fraud cases at Amazon using proprietary tools and SOPs. Streamlined risk assessment by analyzing personally identifiable information (PII) such as names, emails, and payment details.


Brand and Supplier Management: 
Approved brands and validated invoices for global suppliers across North America, Europe, and Far East regions. Ensured accuracy in brand ownership and supplier reviews, leading to smoother operations.


Technical Tool Integration: 
Researched, tested, and implemented cloud tools like JumpCloud and Okta, enabling cross-platform compatibility for macOS and Windows systems. Influenced budget decisions by providing insights on tool efficacy and alignment with team needs.


Operational Excellence: 
Optimized document verification processes during a government fertilizer distribution initiative, ensuring accurate data uploads and compliance with strict deadlines.


Proactive Problem Solving: 
Identified and ranked cloud tools to improve organizational security, integrating technologies that enhanced functionality and reduced operational complexity. 


Adaptable, detail-oriented, and committed to driving efficiency, I am seeking opportunities in e-commerce operations, virtual assistance, or technical support roles where I can implement strategic solutions to support business growth.