A passionate Virtual Assistant with over 6 years of experience in customer service (Inbound/Outbound/Email support/Chat support) across industries like logistics, telecommunications, and finance (PayPal account). I thrive in helping businesses provide excellent customer experiences through efficient communication, problem-solving, and multitasking. I also do have e experience in Cold calling (Real Estate industries).
Professional Expertise:- Handling customer inquiries, concerns, and complaints with professionalism- Managing orders, tracking shipments, and processing payments- Providing chat support,
Beyond my professional skills, I am curious and eager to learn, always looking for opportunities to discover new things and expand my knowledge. In my free time, I love spending time with my friends and family. We often go hiking to explore nature or relax at the beach or hang out with my pets (dogs).
With my strong communication skills, adaptability, and commitment to customer satisfaction, I aim to provide seamless virtual assistance that helps businesses grow while keeping customers happy.
Experience: 2 - 5 years
Customer service support for more than 2 years. I am the one who handle customers request, complaints, process orders and provide information about the products and services and provide solutions that fit those individualized situation. I always make sure to ensure that they are satisfied with products, services, and features I provided.
Experience: 2 - 5 years
Sending emails about the concerns - follow up emails - resolving issues - provide resolutions
Experience: 2 - 5 years
Experience: Less than 6 months
Calling warm leads - Finding leads -skip tracing -chat support -Inbound calls
Experience: 2 - 5 years
CHAT SUPPORT - Assisting customer inquiries and concerns - Following up concerns - Resolving issue and finding resolutions
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: Less than 6 months
Helping client in posting facebook ads to attract customers. Edit simple design for advertisement
Experience: Less than 6 months
Assist sellers in promoting their properties to attract qualified buyers in a reasonable amount of time.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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