Ma.

Virtual assistant/ Customer service rep/ cold caller/email s

80 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $7.36/hour ($1,295.36/month)

Bachelors degree

Last Active

April 3rd, 2025 (2 days ago)

Member Since

July 19th, 2023

Profile Description

A passionate Virtual Assistant with over 6 years of experience in customer service (Inbound/Outbound/Email support/Chat support) across industries like logistics, telecommunications, and finance (PayPal account). I thrive in helping businesses provide excellent customer experiences through efficient communication, problem-solving, and multitasking. I also do have e experience in Cold calling (Real Estate industries).

Professional Expertise:- Handling customer inquiries, concerns, and complaints with professionalism- Managing orders, tracking shipments, and processing payments- Providing chat support, email support, and inbound & outbound calls- Assisting customers in sending and receiving money and troubleshooting payment issues- Ensuring smooth transactions and exceptional aftersales service
Beyond my professional skills, I am curious and eager to learn, always looking for opportunities to discover new things and expand my knowledge. In my free time, I love spending time with my friends and family. We often go hiking to explore nature or relax at the beach or hang out with my pets (dogs).
With my strong communication skills, adaptability, and commitment to customer satisfaction, I aim to provide seamless virtual assistance that helps businesses grow while keeping customers happy.

Top Skills

Experience: 2 - 5 years

Customer service support for more than 2 years. I am the one who handle customers request, complaints, process orders and provide information about the products and services and provide solutions that fit those individualized situation. I always make sure to ensure that they are satisfied with products, services, and features I provided.

Experience: 2 - 5 years

Sending emails about the concerns - follow up emails - resolving issues - provide resolutions

Experience: 2 - 5 years

Other Skills

Experience: Less than 6 months

Calling warm leads - Finding leads -skip tracing -chat support -Inbound calls

Experience: 2 - 5 years

CHAT SUPPORT - Assisting customer inquiries and concerns - Following up concerns - Resolving issue and finding resolutions

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: 6 months - 1 year

Experience: Less than 6 months

Helping client in posting facebook ads to attract customers. Edit simple design for advertisement

Experience: Less than 6 months

Assist sellers in promoting their properties to attract qualified buyers in a reasonable amount of time.

Basic Information

Age
26
Gender
Female
Website
Sign Up with Pro Account to View
Address
davao city, davao del sur
Tests Taken
IQ
Score:  120
Government ID
Sign Up with Pro Account to View

“I'm very thankful for what OFS and Onlinejobs.ph has done for me!”

Sam Sapp

SEE MORE REAL RESULTS

“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »