Professional Summary:
As a dedicated professional with over two years of experience in appointment setting, customer service, and lead generation, I am committed to delivering exceptional results and exceeding client expectations. My strong communication skills, attention to detail, and ability to build rapport with clients enable me to thrive in fast-paced environments and contribute effectively to team success.
Key Skills:
- Appointment Setting: Experienced in scheduling and coordinating appointments with clients and service providers, ensuring smooth and efficient operations.- Customer Service: Proficient in handling customer inquiries and resolving issues promptly, maintaining high levels of customer satisfaction.- Lead Generation: Skilled in identifying potential leads and converting them into qualified prospects through targeted outreach and follow-up.- Communication: Strong verbal and written communication skills, enabling clear and professional interactions with clients and tea
Tools and Software:
- Zendesk: Used for managing customer inquiries, support tickets, and maintaining service efficiency.- Service Power: Utilized for coordinating appointments and scheduling service providers.- GoHighLevel: Experienced in using GoHighLevel for managing client relationships, automating marketing efforts, and optimizing lead generation processes.- Excel: Proficient in creating and managing spreadsheets for data analysis and reporting.- Canva: Used for designing graphics and presentations for various purposes.- Photoshop: Basic skills in editing and enhancing images.
I am actively seeking new remote opportunities where I can leverage my skills to contribute to business growth and customer satisfaction. If you're looking for a reliable and results-oriented professional, please feel free to contact me.
You can check my updated Resume through this link:
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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