Jhermaine

VIRTUAL ASSISTANT/ CUSTOMER SERVICE REPRESENTATIVE

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Overview

Looking for full-time work (10 hours/day)

at $4.00/hour ($880.00/month)

High school diploma

Last Active

February 18th, 2025 (today)

Member Since

July 17th, 2023

Profile Description

Have you been looking for a personal virtual assistant? 
Why you should select me as a personal virtual assistant? 
I am an trained virtual assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Calendar Management, Email Handling, and other general admin tasks. 
My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my clients say.
Here are the following services I can offer to you and your business:
Administrative Support File and document organization. <8efe80624d780eba0c6493ec45140364>Email monitoring and organizing, Travel arrangements, Writing and maintaining records, Social Media Management (creating, and posting content to social media platforms, post scheduling using Later, Buffer or CoSchedule social media scheduling tools)Social media marketing (Creating Ads on Facebook, and Instagram)Content Creation Calendar and Schedule Management using Google Calendar, and Calendly Research, Data Collection, and Data Entry; Social media community engagement Product Research, and Web Research Creating social media graphics, brochures, flyers, and bUpgrade to see actual infoers using Canva, PicMonkey, and more. Meeting Presentation Creator- Advance Knowledge in MS Office (Word, Excel, PowerPoint, Outlook)-  Advance Knowledged in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)-  Advance Knowledge in Task Management Tool like Salesforce, Trello, Process Street, ClickUp, Bitrix, Asana, BaseCamp-  Managing electronic contracts using DocuSign, and Eversign -  Document conversions (PDF, Word, Excel, Text)-  Communication with clients via telephone, email, messenger systems, social media platforms- Data entry - gathering data from a website and entering it into a spreadsheet- Retype ScUpgrade to see actual infoed Pages or PDF - Uploading podcast into Lybsin and Sound Up Now platform-  Other administrative support.
I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.
So, if you hire me, I can assure you that you will not regret your decision. 



Top Skills

Experience: 6 months - 1 year

I’m also capable of managing a large number of calls, paying close attention to details, maintaining honesty, using active listening techniques, and promptly and expertly handling client concerns. I've been working in the BPO sector for six months. I handle incoming and outgoing calls as well as emails. food delivery complaint department (Pizza Hut) and the headquarters are in the United States. I am very good at multitasking and time management. Skilled at using Zoom, Microsoft, Google Sheets, Skype, Discord, MS Teams, and Salesforce.

Experience: 6 months - 1 year

Being a customer service representative means going beyond things to extend virtual help to customers while still following protocols and regulations. customer service feedback lines are also the face of the business or the frontline of the corporations.

Experience: 6 months - 1 year

We set appointments schedule or select a store for the customer to order in advance.

Other Skills

Experience: 6 months - 1 year

With Yum Brands (restaurant chain business) we do cold-calling for the clients.

Experience: 2 - 5 years

Experience: Less than 6 months

I’m a freelance transcriptionist, and I’m also a senior high school graduate. I experience being a virtual assistant for students in the past who struggles with their academics and now I’m willing to be a transcriptionist to the clients who need my service.

Basic Information

Age
22
Gender
Female
Website
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Address
General Trias, Cavite
Tests Taken
DISC
Dominance: 32%
Influence: 16%
Steadiness: 40%
Compliance: 13%
English
B2(Upper Intermediate)
Government ID
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