Janine

Customer Service Agent/Passenger Service Agent

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Overview

Looking for full-time work (8 hours/day)

at $9.34/hour ($1,643.84/month)

Bachelors degree

Last Active

April 6th, 2025 (yesterday)

Member Since

July 13th, 2023

Profile Description

Airline Ground Operations: Experienced in passenger check-ins, baggage handling, and collaboration with airport authorities to ensure smooth operations.
Customer Service Excellence: Skilled in resolving passenger inquiries and complaints, delivering a positive customer experience.
Guest Satisfaction and In-Flight Services: Focused on enhancing guest satisfaction through excellent service, ensuring compliance with in-flight safety protocols.
Team Collaboration and Independence: Demonstrated ability to work both independently and as part of a team in fast-paced, high-pressure environments.
Technical Proficiency: Competent in using airline management systems such as Angel Lite, graphic design using tools like Canva, and data management tools such as Excel, Google Sheets, and Microsoft Office for operational and administrative tasks.