Current Employment Status:
Hired Part Time on Jun 28, 2024
Looking to elevate your brand and keep your customers smiling? I got you!
Over half a decade of experience in customer service International companies. Expert in resolving diverse customer inquiries and concerns.
EFFECTIVE AND EFFICIENT IN:
-Inbound & Outbound call
-Live chat
-Cold calling and appointment booking
-Technical support
-General Admin Tasks
-Manage Store or Social Media Page
ENHANCED CUSTOMER SERVICE:
I will ensure a prompt and personalized response to your customers' queries, fostering a deeper connection and loyalty towards your brand. By handling customer inquiries through chat and
DATA-DRIVEN INSIGHTS: Will provide detailed reports and analytics on customer interactions, helping you understand your audience better and make informed business decisions to drive growth.
Tools I'm proficient in:
-Salesforce
-AWS (Amazon Work Space)
-Google Workspace
-Microsoft 365
-Slack
COMPANIES I'VE WORKED WITH
-Amazon
-AT&T
-Hulu Live & Disney+
-Cricket Mobility
-Concentrix
-Alorica
So, lets talk about how I can help you take care of your customers. Send me an INVITE or OFFER on Upwork. We can chat or set up a call.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
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