Current Employment Status:
Hired Full Time on Jun 25, 2024
A self-starter with over 10 years of
experience in customer service.
Highly equipped with problem solving
skills, strong ability to multi-task and
exceptional organizational
seamless customer experience. Highly
adaptable to changing work
environment and is a quick learner.
Experience: Less than 6 months
• Manage and track maintenance requests, ensuring timely resolution. • Liaise with contractors and vendors to schedule repairs and routine maintenance. • Coordinate with external contractors and suppliers to source parts and services as needed. • Coordinate a team of maintenance technicians, assigning tasks, and providing guidance. • Respond to tenant inquiries and concerns promptly via email, phone, and property management platforms. • Coordinate with tenants to schedule maintenance and repair appointments. • Follow up on maintenance jobs to ensure completion and tenant satisfaction.
Experience: 5 - 10 years
More than 5 years of experience in customer support. Worked in different departments. (Collections, Life Insurance claims, Customer Service)
Experience: 2 - 5 years
Process customer credit bureau disputes responding to inquiries and provide solutions in a timely manner.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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