Michelle

Virtual Assistant/ Social Media Manager

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Associates degree

Last Active

December 2nd, 2024 (yesterday)

Member Since

April 20th, 2016

Profile Description

Social Media ManagementAdmin WorkWordPress EditingEmail Management and Customer ServiceFollow-up on Deliveries of Products and Services Agenda Management Website ManagementData entry (of any kind)Data collection/ TranscriptionInternet Research / Web ResearchFile ManagementMake PowerPoint Presentation or Excel SpreadsheetBasic Graphic DesignPhoto RetouchingReal Estate Cold CallerQUALITY ANALYSTListen and audit callsMonitor email and chat repliesExternal and internal calibration with the clientsUse VERIZON and NICE to listen callsNPS Scrubbings and analysisCoordinate with Team Leads and Operations for performancetouch baseCall TranscriptionCorporation Escalation AnalysisAHT and Repeat Calls Analysis CUSTOMER SERVICEAnswering calls and questions askedDealing with positive and negative reviewsEmail and chat replies

Top Skills

Real Estate » Appointment Setting

Experience: 6 months - 1 year

Real Estate » Mojo

Experience: 6 months - 1 year

Office and Administration » Email Management

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Marketing » Social Media Management

Experience: 1 - 2 years

Real Estate » Cold Calling

Experience: 6 months - 1 year

Customer Support » Sales Support » Lead Generation

Experience: Less than 6 months

Website Builder » Wordpress

Experience: Less than 6 months

E-Commerce » Product Research

Experience: Less than 6 months

Marketing » Social Media Management » Social Media Marketing

Experience: Less than 6 months

Basic Information

Age
33
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
None
Government ID
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