Marketing & eCommerce Project Manager | ClickUp Expert

• Prepared budget plans, presentations, pitch decks, and weekly reports • Launched marketing & partnership efforts while overseeing the progress from planning to post production • Supervised and collaborated with different departments such as Sales, Customer Success, Product Team, Marketing, etc. • Proficient in tools such as Jira, Asana, ClickUp, Trello, Sortly, Smartsheet, Toggl, & Google Workspace

• Standardized the company's operational process to create a seamless end-to-end experience for customers • Created SOPs for marketing, partnerships, sales, & customer success • Onboarded & trained new hires to use project management tools • Held workshops on project management, networking, public speaking, etc. to upskill employees

• Held workshops on project management, events management, and career preparedness for universities & colleges in the Philippines • Actively participated in weekly meetings, client pitches, presentations, public speaking opportunities, etc.

• Collaborated with different teams to develop marketing strategies for B2B/B2C lead acquisition, client renewals, and partnerships • Designed & published social media content for lead acquisition and brand awareness • Supervised content production for events and partnerships (Social media posts, e-mail blasts, pub mats, website landing page, etc.)

• Created product descriptions & photos • Managed & tracked orders from placement to fulfillment including same day orders, custom requests, and refunds • Created monthly sales report & analysis • Responded to over 150 customer inquiries daily in a timely manner • Trained & managed the Customer Service Team to maintain a 100% response rate & quick response time on inquiries

• Worked directly with the CEO, COO & the country manager, managing their speaking engagements, interviews, and event participation including briefing, preparing pitch decks, setting appointments, etc.