I am a results-driven professional with a background in IT, content creation, and education. I hold a
Bachelor of Science in Information Technology from Central Mindanao University and have strong technical,
problem-solving, and project management skills.
Over the past 4 years, I've gained experience in several roles. As an Image Caption Keyword Writer for 2
years, I created SEO-optimized captions to boost traffic and visibility. I then worked as an ESL Teacher,
developing strong communication skills while teaching English to diverse learners. Most recently, I
spent 2 years as an Infrastructure Analyst, specializing in system administration and network
management to optimize IT infrastructure.
Proactive, adaptable, and passionate about technology, I'm eager to apply my technical, creative, and
teaching skills to new opportunities in the IT and business sectors.
Experience: 2 - 5 years
C2 Advanced/Mastery
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Leveraged ServiceNow to manage change processes and resolve implementation ticket incidents efficiently. Proactively monitored and updated virtual machine statuses to ensure seamless operations and system reliability.
Experience: 1 - 2 years
Experience: 2 - 5 years
Handled system administration, managing on-premises and physical Windows servers, troubleshooting issues, and ensuring seamless IT operations. Skilled in server deployment, decommissioning, and optimization using VMware vSphere, ServiceNow, and automation tools. Proficient in Active Directory, Group Policy Management, and networking protocols to maintain secure and efficient infrastructure.
Experience: 1 - 2 years
Managed and maintained Active Directory by handling user accounts, group policies, and access controls to support secure and efficient IT operations. Troubleshot authentication issues, implemented security policies using Group Policy Objects (GPOs), and used PowerShell to streamline user management tasks. Worked closely with IT teams to integrate AD with enterprise systems and improve overall system performance and security.
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